Site terms

By accessing SPM Instrument World Wide Web pages you agree to the following terms. If you do not agree to the terms below, please note that you are not allowed to use the site.

 

Privacy Policy

Contact

SPM International (SPM International AB, Box 504, 645 20 Strängnäs, Sweden, +46 152 225 00, privacy@spminstrument.se, company registration number 556239-6092) is the data controller and holds the overall responsibility for securing and handling your personal data in a way compliant with the GDPR (General Data Protection Regulation (EU) 2016/679) and other national and international regulations. To get in contact with us at SPM International and its subsidiaries (which in Europe includes SPM Instrument AB, SPM Instrument A/S, SPM Instrument Bulgaria EOOD, SPM Instrument B.V., SPM Instrument SRL, SPM Instrument Oy, SPM Instrument LLC, SPM Instrument Int. GmbH and SPM Instrument UK Ltd.; in Asia includes SPM Instrument India Pvt. Ltd. and SPM Instrument (Asia) Pte Ltd; SPM Instrument Inc. in the USA; and SPM Marine & Offshore worldwide) regarding questions about your personal details or rights, please send an email to privacy@spminstrument.se.

 

Your rights

The GDPR sets out the rights individuals have over their personal information. To exercise any of your rights, contact us at privacy@spminstrument.se

  1. The right to be informed – You have the right to know what we do with your personal data.
  2. The right of access – You have the right to know exactly what information we store about you.
  3. The right of rectification – You have the right to change your data if it is inaccurate or incomplete.
  4. The right to be forgotten – You have the right to have your personal information deleted from our servers.
  5. The right to restrict processing – You have the right to block processing of your data.
  6. The right to data portability – You have the right to have your data transferred to another provider.
  7. The right to object – You have the right to object to your personal information being used for direct marketing, research or other related matters.
  8. Rights of automated decision-making and profiling – You have the right to remove your data from decisions made without human intervention. 

 

What information we collect, why we collect it and how we save it  

Using our website:

The www.spminstrument.com website, and other registered domains associated with SPM Instrument and its subsidiaries, collect information about site visitors using Google Analytics. This information includes your IP address and your movements on our websites, which is standard Google Analytics settings. This information is collected as part of a legitimate interest to track statistics on our website, develop usage patterns and understand how our website is being used. The information is stored on the Google Analytics platform. Further information about yourself may be processed by Google, and might include information such as age, gender, interest etc. This information is used to enhance the statistics we see about the SPM World Wide Web pages. SPM Instrument and its subsidiaries do not use this information for other purposes than to understand the usage of our webpages. Read more about how Google collect your data here: https://policies.google.com/technologies/partner-sites.

The SPM Instrument World Wide Web pages also use cookies to improve your experience while on the site. Please read our Cookie Policy below for full information on which cookies are installed and what type of information these might store.

Signing up for our newsletter:

In order to subscribe to our newsletter, you must provide your name and email address. When you subscribe, you consent to us storing this information in a list on our newsletter platform until you decide to opt out. SPM Instrument and its subsidiaries use the tool Paloma for our newsletter activities, and store the personal information you have provided on their website. We will only use the personal information you have provided to send you newsletters, and we will not share your contact information with any third parties. You always have the option to opt out of any further newsletters at any time.

Contacting us using forms on our website:

By contacting us using a form on our website, you agree that your message and personal details will be sent by email to relevant recipient(s) at SPM Instrument. You also agree that SPM Instrument and its subsidiaries will have access to the information you have provided and that these data will be stored on our email server. The data will not be saved in any other way. We will not use this information to contact you about matters other than those specified in your request. We will not share your information with third parties.

Customers:

SPM Instrument and the SPM International subsidiaries are all involved with B2B-sales and marketing of our own products. This means that we in most cases (except in the two situations stated above) purely deal with personal information to discuss business to business matters. As a registered customer whose company has a contract with SPM Instrument, owns SPM Instrument products, or subscribes to SPM Instrument services, we save your contact details. For customers who have had previous contact with SPM Instrument and have registered orders with us, we save contact details and order history for 10 years after our final contact, in accordance with the Swedish Bookkeeping Act. For new customers, it is our legitimate interest to save your details for future communications and marketing.

The information we save includes things such as place of work, name, work telephone number and work email. We only save this information after you have actively submitted it to our sales people, and we only contact you out of our legitimate interest to provide you with the best service. Such contacts might include information that might be of interest to you, or matters related to your business contract, or products and services, such as SPM ServiceNet. Again, as SPM Instrument only sell products and services to other businesses, we never contact you about personal matters or matters not related to our business/potential business. We store your information in our CRM system, which saves directly onto our private server. We do not transfer this information to third parties, and our European subsidiaries do not transfer it outside of the EU. After the contract is expired, your product guarantee has run out, or your service contract is over, we may keep your information as part of our legitimate interest to stay in touch and keep delivering the best level of service to you and your company. You always have the right to have your information removed, altered or changed, in line with the GDPR rights stated above, by contacting privacy@spminstrument.se.

 

Securing your data

SPM Instrument and its subsidiaries takes IT security seriously, especially when it comes to protecting the integrity of our customers, partners, suppliers, and employees. We make sure that all our information is either stored on servers on-premises, or servers within the EU (if talking about our European subsidiaries). Our third-party data processors are all highly competent in carrying out work in our systems in the most secure way possible, most often using VPN services to log in via our own network. We do not risk your data by transferring it outside of our network. We follow best practices within IT security to protect both our servers, our network, and our devices, and all personnel dealing with your data internally follow established safety procedures. No need to worry, we’ve got you covered.

 

Data processors

In some cases, we cannot do everything ourselves. The data processors we allow into our systems and websites are only there to help us keep our systems and websites running as smoothly as possible. We never transfer your data to our data processors, or allow any automated data profiling to be carried out. Our data processors only carry out pre-established tasks set out in an agreement between us and them, and we have continuous contact during the process to make sure your data and your integrity are protected throughout.

 

Cookie Policy on SPM Instrument World Wide Web pages 

What are cookies: As is common practice with almost all professional websites, ours use cookies – which are tiny files that are downloaded to your computer – to improve your experience. Cookies make it more convenient for users by allowing them to visit pages within a site without having to reintroduce themselves with each mouse click. Cookies were not created to spy on or otherwise invade the privacy of Internet users. Cookies only contain information that users volunteer, and do not have the capability to infiltrate a user's hard drive and sneak away with personal information. This page describes what information they collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored; however, this may downgrade certain elements of our website functionality.

Disabling cookies: Most Internet browsers have settings for handling cookies. See your browser’s instruction or help text for more information on how to handle cookies. SPM Instrument World Wide Web pages can be read without accepting cookies, but you might lose some functionality.

 

The Cookies We Set

  • Session cookies (ATP.NET_SessionId)

The session cookies on our website keeps track of your movements during your visit to our website, and allows your preferences to be carried with you as you move through our different pages. This cookie is a session cookie, and the data is not saved after you close your browser.

Third-Party Cookies  

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.

  • This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web to help us understand how you use the site and see ways that we can improve your experience. It is our legitimate interest to follow statistics on our website to improve your experience. These cookies include:
    • _ga – this Google Analytics cookie stores a unique user ID which generates statistics on how the visitors use our website. This cookie stores your user ID for 2 years.
    • _gid – similar to the _ga cookie, the _gid collects session information on your requests on our website. This cookie is a session cookie and is deleted when you close your browser.
    • _gat – this Google Analytics cookie is used to improve the speed of your requests, and improves movement on our website. This cookie is a session cookie and is deleted when you close your browser.
    • collect – the Collect cookie is a cookie which sends your data to Google Analytics. It tracks your behaviour and preferences across devices and websites. The cookie is deleted, but the information is saved on your Google profile. The data is sent to Google HQ in the USA.

For more information on Google Analytics cookies, see the official Google Analytics page.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, the following social media platforms, including Facebook, LinkedIn, and YouTube, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

If you are looking for more information still, contact us through privacy@spminstrument.se.

 

Legal Notice

Copyright information

The contents of SPM Instrument World Wide Web pages are Copyright © SPM Instrument. Any rights not expressly granted herein are reserved. Reproduction, transfer, distribution or storage of part or all of the contents in any form without the prior written permission of SPM Instrument is prohibited except in accordance with the following terms. SPM Instrument consents to you browsing SPM Instrument World Wide Web pages on your computer or printing copies of extracts from these pages for your personal use only and not for redistribution unless consented to in writing by SPM Instrument. Individual documents in our World Wide Web pages may be subject to additional terms indicated in those documents.

The use of this site and the content therein, is permitted to private, non-commercial use. The use of press releases and other documents classified as public is permitted in public communications if the source of the information has been stated.

Third-party web sites and information

For your easy accessibility, SPM Instrument may include links to sites on the Internet that are owned or operated by third parties. By linking to such third-party sites, you shall review and agree to that site's rules of use before using such site. You also agree that SPM Instrument has no control over the content of that site and cannot assume any responsibility for material created or published by such third-party sites. In addition, any links to non-SPM Instrument sites do not imply that SPM Instrument endorses the site or the products or services referenced in such third-party sites.

Reviews, comments, communications, and other content

By submitting material to any of our servers, for example, by email or via the SPM Instrument World Wide Web pages, you agree that: (a) the material will not contain any item that is unlawful or otherwise unfit for publication; (b) you will use reasonable efforts to scan and remove any viruses or other contaminating or destructive features before submitting any material; (c) you own the material or have the unlimited right to provide it to us, and that SPM Instrument may publish the material free of charge and/or incorporate it or any concepts described in it in our products without accountability or liability; and (d) you agree not to take action against SPM Instrument in relation to material that you submit, and you agree to indemnify us if any third party takes action against us in relation to the material you submit.

Disclamer

This site and the contents herein are provided as a convenience to you. The contents of SPM Instrument World Wide Web pages are provided on "as is" and "as available" basis. SPM Instrument does not warrant that its web pages will be uninterrupted or error-free. SPM Instrument reserves the right to revise the pages or withdraw access to them at any time. NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS MADE IN RELATION TO THE AVAILABILITY, ACCURACY, RELIABILITY OR CONTENT OF THESE PAGES. SPM INSTRUMENT SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR FOR BUSINESS INTERRUPTION ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SERVICE, EVEN IF SPM INSTRUMENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIABILITY OF SPM INSTRUMENT WOULD IN SUCH CASE BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

Trademark information

SPM Instrument is a registered trademark of SPM Instrument AB. Other product and company names mentioned herein may be trademarks or trade names of their respective owners.

Copyright © SPM Instrument AB. All rights reserved.